Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the PitchGrid mobile application and website (collectively, the "Service") operated by Proliferaite LLC ("Proliferaite", "us", "we", or "our"), a limited liability company organized under the laws of the State of New Jersey, United States. Nothing in these Terms takes away rights you have under the consumer protection law of the country where you live.

1. Acceptance of Terms

By accessing and using PitchGrid, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

PitchGrid is a mobile application that allows users to:

• Record and import video content
• Synchronize multiple video files
• Analyze video content for sports and other purposes
• Export synchronized video grids
• Share video content with others

3. User Accounts and Responsibilities

3.1 Account Creation

You may need to create an account to use certain features. You are responsible for maintaining the confidentiality of your account information.

3.2 User Content

You retain ownership of any video content you create or upload. By using our Service, you grant us a limited license to process, store, and display your content solely for the purpose of providing the Service.

3.3 Prohibited Content and Uses

PitchGrid is intended exclusively for sports training, technique analysis, and legitimate athletic coaching purposes.

You agree NOT to upload, store, or share content that contains or depicts:

ZERO TOLERANCE - Immediate Account Termination + Law Enforcement Reporting:

• Child sexual abuse material (CSAM) or exploitation of minors
• Non-consensual intimate imagery or "revenge porn"
• Content depicting illegal activities (violence, drug trafficking, etc.)
• Terrorist content or credible threats of violence

PROHIBITED - Account Termination:

• Copyrighted content you don't own or have permission to share
• Content recorded without consent of all individuals featured
• Content violating others' privacy, publicity, or data protection rights
• Sexually explicit, pornographic, or obscene content
• Harassment, bullying, hate speech, or discriminatory content
• Graphic violence unrelated to legitimate athletic training
• Deepfakes or manipulated content intended to deceive
• Spam, malware, or malicious code

Required for All Shared Content:

• You must own all rights to the content or have explicit permission to share it
• All persons appearing in videos must have consented to being recorded and shared
• Content must be relevant to sports, athletics, or physical training
• You are solely responsible for ensuring your content complies with all applicable laws

3.4 Content Sharing Agreement

Before sharing any grid or video content with others, you will be required to acknowledge that:

• You have read and agree to these content restrictions
• You own the rights to all content you are sharing
• All persons in your videos have consented to the recording and sharing
• You understand that violations may result in immediate account termination and legal action

4. Content Reporting and Moderation

4.1 Reporting Inappropriate Content

If you encounter content that violates these Terms, you can report it:

• Use the "Report" button in the app when viewing shared content
• Email us at: [email protected]
• Include the share URL and a description of the violation

We review all reports within 24-48 hours. Content found to violate our Terms will be removed immediately. Illegal content will be reported to law enforcement as required by law.

4.2 Our Moderation Rights

We reserve the right to:

• Remove any content that violates these Terms
• Suspend or terminate accounts for violations
• Report illegal content to appropriate authorities
• Cooperate with law enforcement investigations
• Preserve content and account information for legal purposes

Note: We do not proactively monitor or review user content. Moderation occurs in response to user reports or legal requests.

5. DMCA Copyright Policy

5.1 Copyright Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA).

5.2 Filing a DMCA Takedown Notice

If you believe content on PitchGrid infringes your copyright, send a written notice to our DMCA Agent:

• Email: [email protected]
• Company: Proliferaite

Your notice must include:

• Your contact information (name, address, phone, email)
• Description of the copyrighted work you claim was infringed
• Location of the infringing material (share URL)
• A statement that you have a good faith belief the use is not authorized
• A statement under penalty of perjury that your notice is accurate and you are authorized to act
• Your physical or electronic signature

5.3 Counter-Notification

If your content was removed due to a DMCA notice and you believe the removal was in error, you may file a counter-notification at the same email address with:

• Your contact information
• Identification of the removed content and its prior location
• A statement under penalty of perjury that the content was removed by mistake or misidentification
• Your consent to jurisdiction in your local federal court
• Your physical or electronic signature

5.4 Repeat Infringer Policy

We will terminate accounts of users who repeatedly infringe copyrights. Three valid DMCA takedown notices will result in permanent account termination.

6. Intellectual Property Rights

6.1 Our Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Proliferaite and its licensors. The Service is protected by copyright, trademark, and other laws.

6.2 Your Rights

You retain all rights to your video content. We do not claim ownership of your videos or any content you create using our Service.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

8. Free Features, PitchGrid Premium and Your Rights

8.1 Free Features

PitchGrid is free to download, and recording, syncing, analysing and exporting video are free to use. The free version shows ads, and exported videos carry a small PitchGrid watermark. You can choose to watch an optional ad for a few ad-free minutes.

8.2 PitchGrid Premium (subscription)

PitchGrid Premium removes ads while you are subscribed and lets you export without the PitchGrid watermark. It is offered as an auto-renewing subscription, billed monthly or annually. Before you subscribe, the store shows you the price and billing period in your currency, including any sales tax or VAT it is required to charge.

• Renewal: your subscription renews automatically at the end of each billing period, at the price then in effect, and you are charged through your Google Play or App Store account, unless you cancel before the renewal date.
• Cancelling: you can cancel at any time in Google Play (Payments & subscriptions → Subscriptions) or in your Apple ID settings (Subscriptions). Uninstalling the app does not cancel a subscription. After you cancel, Premium stays active until the end of the period you have already paid for, and then stops; no further charges are made.
• Price changes: if we change the price of a subscription, the store will tell you in advance and, where the law or the store requires it, ask for your agreement before the new price applies. You can cancel before it takes effect.
• Restoring: Premium belongs to your store account. On a new device signed in to the same account, use Restore Purchases in the app. Subscriptions cannot be transferred between Google Play and the App Store.

8.3 How Purchases Work

You subscribe through Google Play or Apple's App Store. The store processes the payment and sends you the receipt; we never see your card or other payment details. Your contract for PitchGrid Premium is with Proliferaite LLC, as described in these Terms, and the store's own terms also apply to the payment.

8.4 Your Right to Cancel (EU, EEA and UK Consumers)

If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you have the right to withdraw from your subscription within 14 days of first subscribing, without giving a reason.

Premium starts immediately. If, at checkout, you expressly agreed to immediate supply and acknowledged that you would lose your right of withdrawal once supply begins, the withdrawal right no longer applies to the digital content already supplied. If you were not asked for that agreement, you keep the full 14-day right. Either way, you can always cancel future renewals as described in 8.2.

To withdraw, tell us clearly within the 14 days, by email to [email protected] or by post to the address above, with your store order number (on the store's receipt). You may use the model form below, but you do not have to. Where the right applies, we will refund the amount you paid without undue delay and no later than 14 days after we receive your notice, using the same payment method.

8.5 Refunds

Separately from your legal rights, each store runs its own refund process, which you can use wherever you live: on Google Play at play.google.com/store/account/orderhistory (within 48 hours of buying you can ask Google directly; after that, write to us and we will look at every request), and on the App Store at reportaproblem.apple.com (Apple handles App Store refunds; we cannot issue them ourselves). If Premium does not unlock after you pay, try Restore Purchases, then email us with your order number and we will put it right or refund you.

8.6 If Something Is Wrong with PitchGrid

PitchGrid and PitchGrid Premium must work as described in the store listing and in these Terms, and the law of your country may give you rights if they do not. If something does not work, email us: we will fix it, normally with an app update. If it cannot be fixed within a reasonable time, without significant inconvenience to you, you may be entitled to a proportionate price reduction or to end the contract and receive a refund. We also provide the updates, including security updates, needed to keep the app working as described. These rights are in addition to the store's refund process, not instead of it.

9. Disclaimers and Limitations

9.1 Service Availability

We strive to keep the Service available, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or other reasons.

9.2 Limitation of Liability

To the fullest extent permitted by law, Proliferaite shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot legally be limited or excluded, and nothing in them affects your statutory rights as a consumer. If you are a consumer in the EU, the EEA or the UK, our responsibility to you is the one your country's law sets out.

10. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Service will cease immediately. You may also delete your account at any time. Shared content you created will be removed from our servers upon account deletion.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. A change never applies to a payment you made before it, unless it is in your favour or required by law.

12. Governing Law

These Terms are governed by the law of the State of New Jersey, United States, without regard to its conflict of law provisions. If you are a consumer living in the EU, the EEA or the UK, you also keep the protection of the mandatory consumer law of the country where you live, and you may bring a claim in the courts of that country.

If you have a problem, please contact us first — most things can be put right quickly. We are not obliged to, and do not, take part in alternative dispute resolution procedures before a consumer arbitration body.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Proliferaite regarding the use of the Service, superseding any prior agreements.

By using PitchGrid, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.