1. Introduction
Proliferaite LLC ("we," "our," or "us") operates the PitchGrid mobile app for iPhone, iPad and Android (the "Service"). This Privacy Policy explains what information the app collects, how we use it, and the choices you have.
The short version: your videos never leave your device unless you choose to export or share them yourself. PitchGrid has no user accounts. We collect app analytics, crash reports and advertising data through Google services, and, if you choose to answer it, an anonymous in-app survey.
2. Information We Collect
2.1 Videos and Projects
- Videos: Videos you import or record are stored only on your device. We do not upload, receive or store your videos.
- Projects and settings: Your layouts, trims, drawings, text and voice notes, and preferences are stored only on your device.
- Exports: When you export a video and share it (for example to Photos, Messages or social media), it goes where you send it. We do not receive a copy.
2.2 Optional In-App Survey
PitchGrid may occasionally invite you to answer a short survey about which features we should build next. Answering is optional and you can dismiss it. If you answer, we receive:
- The sport you use PitchGrid for, the motions you work on, and whether you are a coach, player or parent
- Your feature votes and any optional comment you type
- Whether you have a PitchGrid Premium subscription, and which plan (monthly or annual)
- The app version and platform (iOS or Android)
Survey answers are anonymous. They are not linked to your name, email, advertising ID, device identifier or IP address, and we do not store any of those with them. Please do not type personal information into the comment box. We use survey answers only to decide what to build in PitchGrid.
2.3 Automatically Collected Information
- Usage and analytics data: Which features are used, session length, and similar app-usage statistics, collected through Google Firebase Analytics.
- Crash and performance data: Crash reports and diagnostics, collected through Firebase Crashlytics, so we can fix problems.
- Device information: Device model, operating system version, app version and language, collected by the services above.
2.4 Advertising Information
Free users see ads served by Google AdMob. AdMob may collect ad-interaction data and device identifiers (such as the advertising ID on Android) to show and measure ads. Premium subscribers do not see ads.
2.5 Purchases
Subscriptions are processed by Apple (App Store) or Google (Google Play). We never see your payment details. We receive only whether a subscription is active and which plan it is.
2.6 Website
When you visit our website, we use Google Analytics to understand which pages are visited and for how long.
3. How We Use Your Information
- To provide and maintain PitchGrid
- To understand how the app is used and decide what to improve or build next
- To find and fix crashes and performance problems
- To show advertising to free users
- To unlock Premium features for subscribers
- To prevent abuse of our services
4. Who We Share Information With
We do not sell your personal information. We use these service providers:
- Google Firebase: analytics, crash reporting and remote configuration
- Google AdMob: advertising for free users
- Apple App Store and Google Play: subscription purchases
- Cloudflare: receives and stores anonymous survey answers
- Google Analytics: website traffic
We may also disclose information if required by law, or as part of a merger or sale of our business.
5. Storage and Retention
- On your device: Videos, projects and settings stay on your device and are deleted when you delete them or uninstall the app.
- Survey answers: Kept for as long as they are useful for planning PitchGrid, and in any case no longer than 24 months.
- Analytics, crash and advertising data: Kept according to Google's retention settings for those services.
6. Your Choices
- Survey: Tap "Not now" to skip it. You will be asked at most twice.
- Advertising: You can limit ad personalization or reset your advertising ID in your device settings, or subscribe to Premium to remove ads.
- Data requests: You can ask us about, or request deletion of, data we hold by emailing [email protected]. Because survey answers are anonymous, we may not be able to identify which answers are yours.
7. Children's Privacy
PitchGrid is a tool for coaches, players and parents. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Parents and coaches often use PitchGrid to review videos of young athletes; those videos stay on the device and are never sent to us. If you believe a child under 13 has provided us with personal information, contact us and we will delete it.
8. International Users
Our service providers may process information in countries other than your own, including the United States.
9. Changes to This Policy
We may update this policy from time to time. We will post the new version here and update the "Last Updated" date above.
10. Contact Us
- Email: [email protected]
- Company: Proliferaite LLC
- App: PitchGrid
11. Earlier Features
Earlier versions of PitchGrid offered optional online sharing with sign-in. That feature has been retired and its servers no longer accept uploads. Any remaining data from it is being deleted.